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Withdrawal from the agreement

The right to withdraw from the agreement

The Customer who is at the same time the Consumer has the right to withdraw from the remote agreement within 30 days. The Consumer has the right to withdraw from the present agreement within 30 days without stating a cause. After 30 days from the day of receiving Goods by the Customer or a carrier the right to withdraw from the agreement ceases. To use the right to withdraw from the agreements, the Customer must inform UNITRAILER sp. z o.o. ul. Budowlana 30, 20-469 Lublin Poland, mail: unitrailer@unitrailer.co.uk upon his decision to withdraw from the agreement by an unequivocal statement (e.g. a letter sent by post or e-mail).

To retain the right to withdraw from the agreement, the Customer must send the information concerning exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal
If the Customer withdraws from the present contract, we reimburse to him or her all payments received, including the costs of delivery (with the exception of the supplementary costs resulting from the Customer’s choice of a type of delivery other than the least expensive type of standard delivery offered by us), immediately, and in any event not later than 14 days after we were informed on the decision of the exercise of the right of the withdrawal. We will carry out such reimbursement using the same means of payment as the Customer used for the initial transaction, unless the Customer agreed otherwise; in any event, the Customer will not incur any charges connected to the reimbursement.

We may withhold reimbursement until we have received the Goods back or the Customer has supplied evidence, depending on which of these conditions is met first The purchased products should be returned to: ul. Budowlana 30, 20-469 Lublin, Poland. The return should be made immediately, not later than within 14 days of the withdrawal. The period for withdrawal shall be deemed to have been met if the Goods are sent, before its expiry.

If the Customer withdraws from the agreement, he or she must send back the Goods at his or her expense and risk.
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